App support

Having trouble with the app?

Use this form for technical issues with the iFlex mobile app or member portal—such as signing in, booking, pages not loading, error messages, or features not working. For membership, billing, schedules, cancellations, account changes, or studio policies, contact your local iFlex studio directly.

About 4 minutes

1Your studio2The issue3What happened4Review & send

Step 1 of 911% complete

Try this firstThree quick steps resolve many Mobile App issues.

Important

A screenshot or video is required to submit a support request.

Before you begin, please have a screenshot or screen recording available that clearly shows the issue you’re experiencing. You’ll attach it with your description of what happened.

First, tell us which studio

What studio location were you logged into?

Choose the studio name shown in your account.

Studio locationUse the specific studio where you experienced the issue.

Retrieving the current studio list…